Hello, I want to build a home appliance repair & service mobile application. The goal is to create a platform better than Urban Company, with strong trust, transparency, and protection for both customers and engineers. Phase-1 Launch Area: Madhya Pradesh – Big Cities only (Indore, Bhopal, Jabalpur, Gwalior) Appliances to be included: - Air Conditioner (Split / Window / Inverter) - Refrigerator - Washing Machine - Microwave Oven - Dishwasher - RO / Water Purifier - Other household appliances (future ready) The system must ensure: - No customer loss - No engineer loss - Clear rules - No hidden charges - No unfair ratings or penalties -------------------------------------------------- CORE UNIQUE FEATURES (VERY IMPORTANT) -------------------------------------------------- CUSTOMER-FRIENDLY & TRUST FEATURES: 1) No Repair – No Pay Mode - If the problem is not solved, the customer pays only inspection charges. - Repair payment is unlocked only after successful fix confirmation. 2) Mandatory Inspection First - Repair cannot start without inspection. - Customer must approve repair via OTP with full price breakdown. 3) Transparent Pricing & Parts - Labour charges fixed and visible before booking. - Spare parts clearly shown as: - Original - Compatible - Warranty period clearly mentioned for each part.