I’m looking to have a full-featured system built that mirrors the core services offered by VFS Global, end-to-end. The goal is to give applicants, officers, and administrators one seamless platform for lodging visa requests, tracking progress, and managing supporting documents, while my internal team controls every step from an intuitive back office. Core scope The finished product should allow visa applicants to create profiles, complete dynamic forms, upload documents, pay fees, and lock in an appointment slot. On the administrative side I want granular dashboards to review submissions, verify documents, flag discrepancies, and move files through each approval stage. Automated status updates (email/SMS/push) are essential so users always know where their application stands. Platform flexibility I’m open to Web, Mobile, and/or Desktop delivery—as long as the user experience stays consistent. If you specialise in one environment but can expose API endpoints for the others, let me know; I’m comfortable planning phased roll-outs. Security expectations Because the system will handle passports, biometrics, and payment details, baked-in security is non-negotiable. That means strong encryption at rest and in transit, role-based user authentication, and an auditable trail of every action taken on a file. Deliverables • Fully coded application with source files • Database schema and deployment scripts • Admin guide and user guide • Post-launch support window (state your typical offering) Acceptance I’ll sign off when I can create a test application, move it through each status, and download a complete activity log without encountering errors or security warnings. If you’ve built visa, consular, or appointment-heavy portals before, please share links or demos. Feel free to outline any additional features—payment gateway options, OCR for document checks, video-KYC, etc.—that you think could sharpen the product.