I need a clean, modern site that centres on customer engagement for my brick-and-mortar hot-tub store. The goal is not immediate e-commerce but rather giving visitors everything they need to feel confident enough to call, visit, or book a consultation. Core engagement elements • Prominent customer review section I can update easily. • A “Request More Information” flow that lets visitors ask questions or schedule a showroom appointment in just a few clicks (simple form or chatbot funnel is fine, as long as leads arrive in my inbox). What I have – Basic branding, copy, and high-resolution product photos. – A domain and hosting ready to go. What I need from you • Design and build a responsive site (WordPress, Shopify, or another CMS you prefer—just keep it easy for me to update). • Integrate the review carousel or grid so new testimonials appear automatically when I add them. • Create the information-request feature and route submissions to my chosen email. • Optimise pages for quick load times and local SEO so customers within driving distance can find us. • Provide a quick hand-off guide (video or PDF) showing me how to change text, add reviews, and view form leads. Acceptance criteria 1. The live site works flawlessly on mobile, tablet, and desktop. 2. Reviews display dynamically without breaking layout. 3. Test form submissions reach my email every time. 4. PageSpeed mobile score 85+. If this sounds straightforward, tell me which CMS you’d use and include one similar engagement-focused site you’ve built.