I’m looking for ongoing help keeping my Espo CRM instance running smoothly on a Windows server. The main things I need handled are: • Performing regular software updates and full-system backups so I always have a reliable restore point • Troubleshooting and resolving any technical issues that crop up, whether they’re performance slow-downs, error messages, or connectivity problems • Customizing server settings—tuning IIS, PHP, database parameters, and security configurations—to match Espo CRM best practices and my team’s workflow Maintenance can be scheduled anytime; I’m flexible as long as downtime is kept to a minimum and communicated in advance. Familiarity with Windows Server administration, SQL databases, and Espo CRM internals is essential. Please outline your relevant experience and the monitoring or automation tools you typically use so I can gauge how you’ll keep the environment stable and secure.