New-order notifications have suddenly stopped reaching my inbox, yet every other WooCommerce email (status updates, customer notices, etc.) sends without issue. I haven’t updated WooCommerce, themes, or plugins recently, and I’m not certain whether any legacy custom template might still be active. I need someone to trace the exact cause—whether it’s a hook conflict, template override, SMTP misconfiguration, or something deeper in the server mail logs—and restore reliable delivery of the “New Order” email. Acceptance criteria • New-order emails fire automatically for test purchases and arrive in the designated admin mailbox. • The solution survives theme/plugin updates and WordPress core upgrades. • A brief summary is provided outlining the root cause and the fix applied (settings changed, code snippet, or server adjustment). Access to wp-admin and hosting control panel can be granted immediately. If you prefer working with tools like WP Mail Logging, Post SMTP, or directly inspecting WooCommerce hooks, let me know your approach and estimated timeframe.