I run a small pet shop and I’d like a lively, colourful website that clearly explains our products and services while giving customers an easy way to book grooming or vet appointments. Design & feel Think bright, welcoming colours, playful illustrations or iconography, and plenty of pet-friendly charm. The site must look great on phones and tablets as well as desktops. Core pages Home, Products & Services, About Us, Blog/News, and Contact/Booking. Booking system Appointments are central to the site. I need calendar integration so slots update in real time, automated email/SMS reminders that I can tweak, and a simple way for customers to leave reviews after each visit. I should be able to approve, reschedule, or cancel bookings from an admin dashboard without touching code. Deliverables • Responsive website with fun, colourful UI • Integrated booking module with calendar sync, automated reminders, and post-visit review prompt • Clean CMS back-end (WordPress, Webflow, or similar—open to advice) so I can add products or edit copy myself • Basic on-page SEO and Google Analytics set-up • One short hand-over session plus documentation covering how to update pages and manage appointments Acceptance criteria 1. I can add, edit, and remove services from the CMS. 2. Customers receive confirmation and reminder messages automatically. 3. Reviews display on the relevant service page once approved. 4. Site loads in under three seconds on mobile according to PageSpeed Insights.