I need an AI-powered chat bot added to my WordPress site that can handle real customer-support issues end-to-end. The bot should be able to recognise a visitor’s problem, walk them through a resolution path, and—when it hits a wall—open an email ticket automatically so my human team can pick up the thread without losing context. A working demo is essential. I want to see the flow, the training approach you use, and how the hand-off to email actually performs before we move to production. Key points you will cover: • Seamless WordPress plug-in or custom embed that fits our current theme. • NLP model tuned for troubleshooting and resolution, not just FAQs. • Automatic email integration for unresolved cases, including full chat transcript in the ticket. • Dashboard or log so I can review conversations, update intents, and retrain the model myself. • Final hand-over with clear documentation and a brief recorded walkthrough. If you have an existing support-oriented bot you can showcase, share the link or credentials so I can test it live. Once the demo convinces me, we’ll move straight into setting it up on my server and targeting a quick go-live.