I need a mystery auditor based in Pune to evaluate two real-estate sites—one in Moshi, the other in Bhosari. You’ll visit each location posing as a genuine prospect, interact naturally with the sales staff, and keep a continuous voice recording from arrival to departure. I’m primarily interested in customer service quality, so be sure to capture every greeting, conversation and follow-up offered by the team. Immediately after each visit, prepare a brief written summary (around a page) that clearly separates the positives and negatives you observed, with customer service insights front and center. Feel free to mention cleanliness, signage or any stand-out facility points, but the human interaction is the main lens. Deliverables • Raw, unedited audio file of the Moshi visit • Raw, unedited audio file of the Bhosari visit • Two concise site-specific summaries in Word or PDF Acceptance criteria • Audio is continuous and clear • Each summary highlights all the positives and negatives per site and reaches me within 12 hours of the visit. Local Pune auditors only, please.