I would like a 5 page wordpress website design We would need the website to be fully editable with either Elementor, WP Backery page builder or using the Avada theme / builder Placeholder for logo as yet un decided 1 WordPress website (IBPO), Up to 5–6 core pages Custom-designed look & feel (inspired by image shared)) Clean, modern UI with strong creative execution Stock / AI-generated visuals where required Contact form (email-based) Fully responsive, WordPress CMS handover-ready Timescale 4-5 days Purpose of the Website The I-BPO website must position the company as a serious, acquisition-led global BPO operator with the scale, discipline, and delivery capability required by enterprise clients. It should clearly compete with both traditional call-centre providers and newer AI-enabled CX platforms by demonstrating operational depth, intelligent enablement, and consistent delivery. The site is client-facing and partner-facing. It is designed to support enterprise sales, procurement confidence, and long-term outsourcing and transformation decisions. Primary objectives Establish operational credibility and trust Clearly communicate global scale with local execution Explain the tiered service model across cost and complexity Demonstrate how human delivery is strengthened by intelligent technology Position I-BPO as a long-term, accountable delivery partner Target Audience Primary Enterprise and upper mid-market clients COOs, Heads of Operations, Customer Experience, and Shared Services Procurement and vendor-management teams Digital transformation and outsourcing decision-makers Secondary Strategic technology and platform partners Domestic BPO teams evaluating transition to global scale Senior operational hires and leadership talent Not a target Private equity Financial investors General consumer audiences Tone and positioning Confident, calm, enterprise-grade Operational and delivery-led Clear, structured, and outcome-focused Built for long-term partnerships, not short-term selling Homepage – Overview and Positioning Objective Provide immediate clarity and confidence for enterprise buyers. Key messaging Global BPO provider built through proven domestic operators Single accountable partner across regions and service tiers Combines human expertise with intelligent enablement Delivers from cost-efficient scale to complex, high-value operations Clear ambition to build a 20,000-person global operation Core sections Hero: Global scale. Local delivery. One accountable partner. Who We Are Global Footprint Service Tiers Technology and Enablement Why I-BPO Growth Vision Relationship with iCXperience Our Story Objective Explain why I-BPO exists and how it differs from fragmented outsourcing models and purely technology-led platforms. Key points Shift away from multi-vendor outsourcing toward single accountable partners Built through acquisition of proven domestic BPOs Unified operating model, governance, and service philosophy Focus on measurable outcomes and operational reliability Tone Measured, factual, client-focused Global Scale, Local Strength Objective Demonstrate global reach without sacrificing local execution. Content Global-local operating model balancing cost, talent, language, and time zones Core regions South Africa North America South America APAC India Key emphasis Experienced local leadership in every geography Central governance and shared platforms Consistent standards with cultural alignment Services Overview Objective Make the service structure simple and competitive. Content Three-tier service model aligned to cost, complexity, and capability Ability for clients to scale within a single partner Service tiers Economy Services Premium Economy Services Complex and High-Value Services Economy Services Objective Position scale, efficiency, and reliability. Services Inbound and outbound contact centres Customer support and service desks Transaction processing Data entry and validation Back-office administration Key messages High-volume delivery Strong workforce management Process discipline Technology-enabled performance monitoring Premium Economy Services Objective Show enhanced experience and insight without bespoke cost. Services Customer experience management Multichannel support Retention and loyalty operations Sales support Quality assurance and analytics Positioning Enhanced service quality and insight Balanced cost and performance Complex and High-Value Services Objective Establish credibility in specialist and regulated operations. Services Financial services operations Technical and specialist helpdesks Healthcare and regulated services Complex claims and case management Knowledge process outsourcing Key emphasis Advanced training Regulatory alignment Multi-jurisdiction delivery Consistency and judgement Sector Expertise Objective Reinforce relevance across industries. Sectors Financial Services Telecommunications Technology and SaaS Healthcare Retail and E-commerce Utilities and Energy Travel and Hospitality Messaging Sector-specific delivery models Shared best practice Governance aligned to industry requirements Technology and Enablement Objective Demonstrate operational maturity and intelligent delivery. Focus areas Workforce planning and forecasting Quality and performance analytics Secure infrastructure and data governance Automation and intelligent workflows Scalable reporting and management information Message Technology enables consistency, insight, and efficiency while supporting human delivery. Why I-BPO Objective Support procurement and decision-making. Differentiators Built from proven BPO operations, not theory Global governance with local accountability Tiered services covering cost and complexity Human-led delivery enhanced by intelligent enablement Clear, disciplined growth ambition Growth Vision Objective Provide confidence in continuity and long-term scale. Content Defined international expansion strategy Continued acquisition and integration of high-performing domestic BPOs Focus on long-term client partnerships Progress toward a 20,000-person global operation Message Scale built with discipline and intent Objective Anchor credibility and operational stability. Content I-BPO as the international operating platform of iCXperience Client benefits Operational stability Proven governance Shared platforms and expertise Long-term commitment to service quality Closing message I-BPO is built for long-term delivery, not short-term contracts Design and UX Guidance Enterprise-grade and restrained Clear hierarchy and navigation Minimal marketing language Focus on people, operations, and delivery outcomes Designed for procurement, operations, and CX leaders