I’m ready to hand the daily orchestration of my GoHighLevel account to a capable specialist so I can stay focused on sales calls and strategy. The core of the role revolves around three areas—CRM management, marketing automation, and frontline customer support—carried out entirely inside GoHighLevel. Deliverables I expect: • CRM management – Keep every deal visible by configuring and continuously optimising pipeline tracking. – Build and maintain a lead-scoring model so the hottest opportunities surface automatically. • Marketing automation – Design, launch, and A/B test email campaigns that nurture contacts through the pipeline. – Set up time-sensitive SMS marketing flows to boost engagement and appointment show-up rates. • Customer support – Monitor the shared inbox and chat widget, replying to client queries or routing them to me when needed. – Tag conversations, update contact records, and trigger follow-up automations so no request is missed. I already have the account, templates, and brand guidelines in place; your job is to refine, execute, and iterate. Daily check-ins inside GoHighLevel plus a concise weekly report (wins, numbers, next steps) will keep us aligned. If you’ve run GoHighLevel for other businesses and can point to improved pipeline velocity, higher open rates, or happier customers, you’ll slot in perfectly.