I need an AI-driven customer support agent that can be deployed and maintained from India. The goal is to automate first-line query handling for my users, provide immediate, accurate answers, and smoothly hand difficult cases to a human team when required. Key expectations • Build or configure an AI model that understands common customer questions in my domain and responds conversationally. • Integrate the agent with our existing support channels (live chat on the website to start; WhatsApp or similar later). • Set up a simple dashboard so we can monitor conversations, collect metrics, and update knowledge without writing code. • Ensure data security and compliance with Indian regulations for storing and processing user information. Success will be measured by response accuracy, average handling time, and seamless escalation for edge-case queries. When you apply, focus on your relevant experience—projects where you have designed or implemented conversational AI for customer support, the tools or libraries you relied on (such as Dialogflow, Rasa, LangChain, GPT-based solutions, etc.), and any results you can quantify. A brief outline of how you would approach this build, including preferred tech stack and timeline, will help me shortlist quickly.