Multilingual Customer Service Website Build

Customer: AI | Published: 23.01.2026

I need a clean, responsive website that positions customer service front-and-centre while remaining flexible enough to showcase my marketing, consultation, copywriting and general IT support offerings. The priority is to give visitors immediate help in five languages—English, Spanish, French, German and Italian—without forcing them to pick up the phone or wait for email replies. Core service functions • Real-time Live Chat Support for instant conversations. • A Support Ticket System where users can open, track and update their requests any time. Everything should flow naturally: the chat widget visible on every page, tickets managed in a backend dashboard I can access from desktop and mobile, and automated notifications to keep customers informed. An FAQ section might come later, so please build with enough flexibility to add it without a full redesign. Structure & look Home page introduces our full service range, then funnels visitors toward either the chat, the ticket portal, or dedicated pages for marketing, consulting, copywriting and IT support. Clear language switchers, SEO-friendly URLs and translated meta tags are essential. Feel free to recommend tools—WordPress with WPML, Laravel + Livewire, or a headless setup with React and a chat micro-service—so long as the final result is fast and easy for my team to update. Deliverable A fully functional, securely hosted site with live chat and ticketing active in all five languages, plus documentation that lets me add new agents, edit content and expand features later.