Regain Control of CRM Account - 06/01/2026 04:11 EST - 07/01/2026 10:17 EST

Customer: AI | Published: 07.01.2026

I opened an account on https://crm.naka-solution.org/login for NK-Solution’s crypto-trading CRM using my Gmail address and a password I set myself. Right now, every time I follow that link the page shows an active session under someone else’s Gmail and password; I can’t even reach the normal sign-in page. I am the authorised user of the account and need to remove this unauthorised takeover as quickly as possible. I have already written to the platform’s support team yet still have no access, so I’m turning to an experienced security-minded freelancer for help. The goal is simple: kick the intruder out, restore my exclusive access, and put protections in place so it doesn’t happen again. Deliverables • Terminate all active sessions linked to the intruder and reconnect the account exclusively to my Gmail. • Guide me (or implement directly, if feasible) through a secure password reset and any back-end changes needed to block future hijacks. • Provide a short preventive checklist—2FA setup, recommended password policy, and any CRM-specific settings—to keep the account secure. Acceptance criteria: I must be able to log in successfully while the unauthorised user can no longer do so. If you have practical experience with web application security, session hijacking mitigation, or account recovery processes, let me know how soon you can start and what information you’ll require from me to begin.