I’m ready to add an AI-powered chatbot to my website so visitors get instant, accurate help without waiting for a live agent. The bot’s sole home will be the site itself—no mobile app or social channels for now—and its primary mission is customer support. Here’s what I need the chatbot to take care of: • Answering FAQs in real time • Processing orders and handling return requests smoothly • Providing first-line technical assistance before an issue gets escalated I’m open to proven frameworks such as Dialogflow, Rasa, Botpress, or a custom solution built with GPT-based APIs—use whatever you feel delivers the most reliable results and is easy for me to maintain later. Deliverables • Fully integrated chatbot embedded on my website, styled to match the current UI • Backend logic and training data so I can update responses or expand intent coverage myself • A concise hand-off guide (setup steps, retraining instructions, and escalation triggers) Acceptance Criteria • 95 %+ accuracy on my test FAQ set • Seamless order/return flows that push data into my existing CMS/e-commerce backend • Clear fallback to a human agent after two unsuccessful attempts at solving a technical issue If you’ve built similar support bots and can demonstrate live examples, I’d love to see them. Let’s give my customers the quick, helpful answers they expect.