Web-Based Clinic Management System – Requirements Specialty: Rheumatology, Rehabilitation & Pain Management General Overview I need a web-based clinic management system for my medical center with three different user roles: Secretary Doctor Patient The system must include: Online (telemedicine) consultations Integrated online payments Cloud-based access Responsive design (desktop, tablet, mobile) User Roles & Functional Flow A) Secretary Dashboard The secretary should be able to: Patient & Appointment Management Register new patients Create, edit, reschedule, and cancel appointments Assign appointment type: In-clinic visit Online consultation View doctor availability and schedules Manage daily clinic workflow Investigations & Medical Records Upload and add laboratory results Upload and add radiological investigations, including: X-ray CT MRI MSK ultrasound Attach investigations to the correct patient profile Add investigation date, type, and notes Upload files as images or PDF View and organize previous investigations chronologically Financial & Administrative Tasks View payment status (paid / unpaid) Confirm payments Print receipts and visit summaries Assist patients in uploading investigations if needed B) Doctor Dashboard The doctor should be able to: View daily/weekly schedule Access full patient profiles Review all investigations uploaded by secretary or patient Add and edit clinical notes for: Rheumatology Rehabilitation Pain management Upload additional investigations if needed Create and print: Prescriptions Investigation requests Conduct online consultations (video + chat) Use voice-to-text for documentation (preferred) View consultation history View financial summary of consultations C) Patient Portal The patient should be able to: Register and log in securely View and edit personal profile Book appointments: Clinic visit Online consultation Upload investigations (labs, radiology) Pay online for visits or consultations Join video consultations Chat with doctor (paid or controlled access) View prescriptions, investigations, and visit summaries Online Consultation (Telemedicine) Secure web-based video consultations Appointment-based access Integrated payment before consultation Chat and document sharing Consultation records saved automatically Payment Integration Online payment system integrated with booking Support for: Clinic visits Online consultations Optional paid chat Payment status linked to appointments Financial reports for admin/doctor Support local and international payment gateways System & Technical Requirements Role-based access control Secure authentication Cloud hosting Automatic backups High-level data security & patient privacy Arabic & English language support Scalable architecture for future mobile app Professional medical UI/UX Expected Deliverables Fully functional web-based clinic management system Admin panel Training & documentation Cloud deployment Post-launch support Other Features SMS / WhatsApp reminders E-prescriptions Analytics & reporting dashboard Multi-branch clinic support AI-assisted clinical templates