I am looking for an individual freelance assistant to support ongoing digital operations related to CRM, website content, and marketing workflows. This role is focused on execution, accuracy, and consistency. I am not looking for an agency, studio, or team — only an individual freelancer who personally performs the work. Zoho and WordPress experience is mandatory. Responsibilities: – Setting up and managing Zoho CRM – Maintaining contact databases, tags, pipelines, and data accuracy – Supporting email workflows and subscriber lists – Working with WordPress: uploading, formatting, and updating content – Publishing and updating website content according to instructions – Assisting with unsubscribe management and bounce monitoring – Supporting scheduled content distribution – Preparing basic reports and summaries when requested – Following documented workflows and instructions Mandatory Requirements: – Proven hands-on experience with Zoho (setup and daily work) – Strong working knowledge of WordPress – Individual freelancer only (no agencies, no teams, no subcontracting) – Experience with CRM systems and email-related workflows – High attention to detail and reliability – Ability to handle confidential information and sign NDA – Good written English – Russian language is a plus Work Format: – Part-time, long-term freelance cooperation – Remote – Consistent weekday availability required Before submitting your proposal, please read this description carefully all the way to the end. When you start your message, begin it with the following phrase so I know you paid attention: "I know Zoho"