We’re looking for a reliable, detail-oriented Admin Assistant to support our growing e-commerce store. This role is a mix of customer service, store admin, and blog/content support. We’re looking for someone organized, proactive, and comfortable handling a variety of day-to-day tasks that help keep an online store running smoothly. Main responsibilities: * Respond to customer service emails and inquiries in a warm, professional, and timely way * Help with order-related questions, shipping updates, product questions, and issue resolution * Assist with general e-commerce admin tasks * Support product listing updates and basic website content changes * Help upload or format blog posts * Assist with basic SEO-related blog tasks such as headings, meta descriptions, internal linking, and keyword placement * Keep files, information, and recurring tasks organized * Help with other administrative support tasks as needed What we’re looking for: * Strong written English * Experience in customer service or administrative support * Organized, detail-oriented, and dependable * Comfortable learning new systems and following processes * Some experience with blog formatting, content support, or SEO is a plus * Experience with Shopify, e-commerce brands, or mission-driven brands is a plus * Able to work independently and communicate clearly To apply, please send: * A short intro about your experience * Examples of customer service or admin work you’ve done * 2–3 blog writing or content samples that show your SEO knowledge, if available * Any experience with e-commerce, Shopify, or mission-driven brands * Your hourly rate * Your weekly availability Please begin your proposal with: “Detail matters” so we know you’ve read the full post.