1. Project Objective: The objective of this project is to design, develop, deploy, and support a complete end-to-end digital platform that enables customers to browse, order, and receive products seamlessly, while enabling internal teams to manage products, inventory, drivers, orders, and analytics efficiently. 2. Platform Components: The platform consists of the following major components: • Customer Website • Customer Mobile Application • Driver Mobile Application • Backend Microservices System • Admin Web Portal 3. Customer Website – Detailed Scope The customer website will serve as the primary digital storefront. It must be responsive, SEO-friendly, and optimized for performance across devices. Key Functional Modules: • Product catalog with categories, subcategories, variants, sizes, images, and stockavailability • Advanced search and filtering (price, size, color, availability) • User authentication via mobile OTP and email • Customer profile management with multiple saved addresses • Shopping cart and checkout workflow • Multiple delivery options (Normal, Nearby Driver, In-Person Visit) • Vans tracking(near by vans) • Request drivers to location • Secure payment gateway integration (UPI, cards,COD) • Order confirmation, invoices, and real-time order tracking • Email and SMS notifications 4. Customer Mobile Application – Detailed Scope The customer mobile application will be developed for Android and iOS platforms using a cross-platform framework such as Flutter. The app will offer a fast, intuitive, and location-aware shopping experience. Key Features: • Mobile-optimized UI/UX • Push notifications for offers and order updates • Location-based nearby delivery discovery • Saved carts and quick reordering • Secure in-app payments • Live order tracking • And More... 5. Driver Mobile Application – Detailed Scope The driver application is strictly for company-employed drivers and will manage delivery and visit operations. Key Features: • Secure driver login using OTP and device binding • Assigned order list and visit requests • Accept/reject delivery assignments • Google Maps navigation and route optimization • OTP-based delivery confirmation • Van-level inventory visibility and updates • Daily performance and delivery summaries • And More... 6. Backend System Architecture The backend system will follow a microservices-based architecture using Spring Boot. Each service will communicate via secure REST APIs and internal JWT authentication. Core Services: • User Service (customers, drivers, admins) • Product & Inventory Service • Product distribution Service • Order Management Service • Delivery & Location Service • Payment Service • Analytics & Reporting Service • And More... 7. Admin Web Portal – Detailed Scope The admin portal will provide full operational control to internal staff. Modules: • Product and category management • Variant, size, and pricing control • Warehouse and van-level inventory management • Order monitoring and manual overrides • Driver onboarding, assignment, and tracking • Sales reports, performance dashboards, and analytics 8. Non-Functional Requirements • High security with role-based access control • Scalable and cloud-ready architecture • API documentation usingSwagger • Comprehensive logging and error handling • Performance optimization and caching • Clean,maintainable, and well-documented code • Thoroughly tested codes 9. Deliverables & Expectations • Complete source code (frontend, backend, mobile apps) • Database schemas and configuration files • API documentation • Deployment and environment setup guides • Knowledge transfer and optional post-launch support