I have a device that doesn’t fall into the usual computer-or-phone category, plus its paired application, and I’m completely stuck on how to make everything work together. I need clear, step-by-step help for two things at once: • Physically operating the device—power-up, controls, settings, maintenance • Using the companion app—installation, account setup, feature walkthrough, troubleshooting Because I’m still unsure whether any extra software development or firmware tweaks are required, please start by reviewing the hardware-app combo with me and let me know if we can solve everything through configuration alone. You’re welcome to guide me through live screen-sharing or annotated documentation, as long as by the end I can confidently turn the device on, navigate its functions, and use every core feature inside the app without further assistance.