We are looking for a reliable and communicative Technical Support / Caller who can assist with client communication and has a basic understanding of web development. Responsibilities Communicate with clients via calls and messages Understand client requests and explain technical issues clearly Coordinate with the development team to ensure smooth workflow Requirements Strong spoken English (required) Russian or Ukrainian (preferred) Basic knowledge of web development (APIs, frontend/backend) Good communication and problem-solving skills Responsible, responsive, and reliable Nice to Have Experience in IT support or development Familiarity with technologies like Laravel, Golang, or APIs Work Details Remote position Flexible working hours Ongoing / long-term opportunity possible