sales and booking coordinatorSales & Booking Coordinator (WhatsApp-First) This is NOT a generic “social media person”. You want someone whose only job is: • Chase leads • Close bookings • Lock advance payments • Fill your ride days (Fri–Sun) ⸻ What this person actually does (day-to-day) Primary channel: WhatsApp Secondary: Instagram DMs They must: 1. Reply within 5–10 minutes of a lead 2. Send: • The Stoke pitch (short & premium) • Packages + pricing • Available slots 3. Follow up (this is the big one) • 24 hrs • 48 hrs • “Last slots” nudge 4. Push: • Advance payment • Weekend batching (Fri / Sun priority) 5. Update a simple tracker: • New lead • Contacted • Interested • Booked • Lost ⸻ What background to look for (IMPORTANT) Ideal profile • Hospitality / travel / activity bookings • Resort front desk • Adventure sports desk • Tour operator assistant • Airbnb / villa booking exec • Call-centre sales (but NOT aggressive) Avoid • Pure content creators • Designers • “Marketing interns” • People who can post but can’t close You need sales instincts, not creativity. ⸻ Skills they MUST have • Fluent English + Hindi (Konkani a bonus) • Comfortable asking for advance payment • Knows how to: • Create urgency • Suggest best time slots • Handle “let me check” objections • Calm, premium tone (Stoke is not cheap mass tourism) ⸻